Global Fortune 100 Retailer

Overview

As one of the world's largest retailers, the organization needed a modern approach to validating Dynamics 365 changes without slowing the pace of innovation. Manual testing and legacy automation made quarterly releases increasingly difficult to validate across critical business processes.

The Challenge

The development team was responsible for maintaining a highly customized Dynamics 365 environment supporting finance, supply chain, and retail operations. Every release required extensive validation across integrations, custom business logic, and mission-critical workflows. Traditional testing approaches could not scale with Microsoft's release cadence.

The Solution

Horizon enabled the team to automate validation across critical ERP workflows while reducing the effort required to create and maintain tests. With Instant Test Creation, deterministic execution, and autonomous maintenance, the team expanded coverage while reducing manual effort.

Results

• Accelerated Dynamics 365 release validation
• Expanded automated test coverage across critical business processes
• Reduced manual testing effort and maintenance
• Improved confidence in every deployment
• Delivered audit-ready validation for enterprise releases

Why Horizon

Modern enterprise retailers require more than automated execution. Horizon combines Instant Test Creation, autonomous maintenance, API and UI validation, and enterprise-grade governance to help organizations release Dynamics 365 updates with confidence.

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